FAQs: CAA Insurance COVID-19 Relief Efforts

As the impact of the pandemic persists, many Ontarians are feeling its financial effects. CAA Insurance is continuing to provide policyholders with meaningful relief to help manage expenses during these challenging times.

What has CAA Insurance done to help policyholders during the pandemic?

In 2020 and 2021, CAA Insurance led the insurance industry with rate reductions and financial relief, providing over $130M in rate relief during the pandemic.

Over the past year, CAA Insurance has helped policyholders navigate these financially challenging times by providing both a rate reduction on auto and home policies, new and renewing, for the duration of a 12-month policy term, and several relief payments to active auto insurance policyholders. It was the only insurance company to provide a rate reduction on property polices.

We know the pandemic has left many CAA Insurance policyholders facing financial challenges. That’s why our licensed CAA Insurance Agents and Broker partners continue to help tailor policy coverage to reflect reduced driving habits and lower premiums. CAA MyPace™, Canada’s first pay-as-you-go auto insurance payment plan, is also a great option for low mileage drivers in Ontario and the Atlantic provinces to consider.

What other auto insurance saving options are available to me?

A licensed CAA Insurance Agent or CAA Broker can show you ways to adjust your coverage to reflect your reduced driving and lower your insurance costs. Consider the following:

1. If you are no longer commuting daily, you could consider changing your coverage from commuting to pleasure use.
2. Is there a car that isn’t being used at all that could have coverage reduced? Would you save from bundling your CAA Auto and Home Insurance?
3. Are you a CAA Member? While you don’t have to be one to get CAA Insurance, CAA Members save up to 20% on CAA Auto Insurance and 10% on CAA Property Insurance (in addition to receiving other perks and benefits)¹.
4. Would you benefit from changing to CAA MyPace, Canada’s first pay-as-you-go auto insurance payment plan? This is an ideal option for low mileage drivers.

Thinking of switching to CAA Home and Auto Insurance? Get a quote for CAA Home Insurance or CAA Auto Insurance online or contact a Licensed CAA Insurance Agent for more information.

¹ To qualify for the discount you must be a current CAA Member in good standing (CAA Membership dues paid in full by membership expiry date). Eligible CAA Members may qualify to receive a Member Loyalty Discount based on membership tenure and Roadside Assistance usage.