---
title: "FAQs: CAA Insurance COVID-19 Relief Efforts"
description: As the impact of the pandemic persists, many Ontarians are feeling its financial effects. CAA Insurance is continuing to provide policyholders with meaningful relief to help manage expenses during these challenging times.
image: https://blog.caaniagara.ca/hubfs/Featured-15%25off.png
---

[ ![CAA_Niagara_Master_Logo_Horizontal_RGB](https://blog.caaniagara.ca/hs-fs/hubfs/CAA_Niagara_Master_Logo_Horizontal_RGB.png?width=160&height=41&name=CAA_Niagara_Master_Logo_Horizontal_RGB.png)](https://caaniagara.ca/)

[![CAA_Niagara_Master_Logo_Horizontal_RGB](https://blog.caaniagara.ca/hs-fs/hubfs/CAA_Niagara_Master_Logo_Horizontal_RGB.png?width=165&height=41&name=CAA_Niagara_Master_Logo_Horizontal_RGB.png)](https://caaniagara.ca/)

- [My Account](http://caaniagara.ca/redirect/redirect_myaccount.jsp)
- [Find a Branch](https://caaniagara.ca/contact-us)
- [Careers](https://caaniagara.ca/careers)
- [CAA Niagara Blog](https://blog.caaniagara.ca/)

## Search

Search

Search

- [Membership](https://caaniagara.ca/membership) 
    - Manage Membership 
          - [Join CAA](https://caaniagara.ca/membership/compare)
          - [Renew Membership](https://caaniagara.ca/membership/renew)
          - [Compare Memberships](https://caaniagara.ca/membership/compare)
    - Member Perks 
          - [Member Benefits](https://caaniagara.ca/membership/benefits)
          - [Save at Shell](https://caaniagara.ca/membership/shell-fuel-savings)
          - [Gift Membership](https://caaniagara.ca/membership/gift)
          - [CAA Mobile App](https://caaniagara.ca/membership/benefits/mobile-app)
    - Digital 
          - [Sign Up for CAA eNews](https://caaniagara.ca/membership/benefits/enews)
          - [CAA Magazine](https://caaniagara.ca/membership/benefits/magazine)
          - [Payment Options](https://caaniagara.ca/membership/payment-options)
- [CAA Rewards](https://caaniagara.ca/rewards) 
    - Save More 
          - [Places to Save](https://caaniagara.ca/rewards)
          - [What are CAA Dollars?](https://portal.caarewards.ca/niagara/how-it-works/)
    - Online Perks 
          - [Shop Online](https://portal.caarewards.ca/niagara/partners)
          - [Tickets & Activities](https://caaniagara.ca/travel/attractions/discounts)
    - Exclusice Offers 
          - [Offers & Deals](https://portal.caarewards.ca/niagara/?_gl=1*oja1hn*_ga*MTE4MjE3MDA2OS4xNjgzMDU5Njkw*_ga_GM4GC8CRYZ*MTcwNjAzNjk4NC4yNTQuMS4xNzA2MDM3NzQwLjAuMC4w)
          - [Gift Cards](https://caaniagara.ca/rewards/gift-cards)
- [Travel](https://caaniagara.ca/travel) 
    - Travel Reservations 
          - [Flights](https://caaniagara.tstllc.net/flight)
          - [Hotels](https://caaniagara.tstllc.net/hotel/)
          - [Car Rentals](https://caaniagara.tstllc.net/car/)
          - [Cruises](https://caaniagara.tstllc.net/cruise/)
          - [Vacation Packages](https://caaniagara.tstllc.net/prepacked/)
    - Travel Styles 
          - [Journeys](https://caaniagara.ca/travel/journeys)
          - [CAA Solo Travellers](https://caaniagara.ca/travel/solo-travellers-club)
          - [Disney Destinations](https://caaniagara.ca/travel/attractions/disney-destinations)
          - [Universal Orlando Resort](https://caaniagara.ca/travel/attractions/universal-orlando)
          - [Travel Information & Planning](https://caaniagara.ca/travel/travel-information)
          - [Maps, TripTiks & TourBooks](https://caaniagara.ca/travel/maps-triptiks-tourbooks)
          - [Passport Photos](https://caaniagara.ca/travel/before-you-go)
          - [Travel Insurance](https://caaniagara.ca/insurance/travel)
    - Plan Your Trip 
          - [Attraction Tickets](https://caaniagara.ca/travel/attractions)
          - [Destination Weddings](https://caaniagara.ca/travel/destination-weddings)
          - [Travel Events](https://caaniagara.ca/events/travel-presentations)
          - [Theme Park Attractions](https://caaniagara.ca/travel/attractions/theme-parks)
          - [Find an Agent](https://caaniagara.ca/travel/find-an-agent)
- [Insurance](https://caaniagara.ca/insurance) 
    - Get Covered 
          - [Get a Quote](https://caaniagara.ca/insurance)
          - [Home Insurance](https://caaniagara.ca/insurance/home)
          - [Auto Insurance](https://caaniagara.ca/insurance/auto)
          - [Travel Insurance](https://caaniagara.ca/insurance/travel)
    - Health 
          - [Life Insurance](https://caaniagara.ca/insurance/life)
          - [Health & Dental Insurance](https://caaniagara.ca/insurance/health-and-dental)
          - [Pet Insurance](https://caaniagara.ca/insurance/pet)
    - Make A Claim 
          - [Personal Accident Insurance](https://caaniagara.ca/insurance/personal-accident)
          - [File a Claim](https://caaniagara.ca/insurance/claims)
          - [Find an Agent](https://caaniagara.ca/insurance/find-an-agent)
- [Auto](https://caaniagara.ca/auto) 
    - Roadside Assistance 
          - [Approved Auto Repair Service](https://caaniagara.ca/auto/approved-auto-repair-service)
          - [Roadside Assistance](https://caaniagara.ca/auto/roadside-assistance)
          - [Service Tracker](https://caaniagara.ca/auto/service-tracker)
    - CAA Rescue 
          - [Mobile Battery Service](https://caaniagara.ca/auto/roadside-assistance/mobile-battery-service)
          - [Bike Assist](https://caaniagara.ca/auto/roadside-assistance/bike-assist)
          - [Motorcycle Rescue](https://caaniagara.ca/auto/roadside-assistance/motorcycle-rescue)
    - Essentials 
          - [Driver Education](https://caaniagara.ca/auto/driver-education)
          - [Buying & Selling a Vehicle](https://caaniagara.ca/auto/buying-and-selling)
          - [Maintenance & Repairs](https://caaniagara.ca/auto/maintenance-and-repairs)
- [Community](https://caaniagara.ca/community) 
    - Member Engagement 
          - [Events](https://caaniagara.ca/events)
          - [Community Boost](https://caaniagara.ca/community/community-boost)
          - [Worst Roads](https://caaniagara.ca/community/worst-roads)
          - [CAA Niagara Blog](https://blog.caaniagara.ca/)
    - Community Protection 
          - [Impaired Driving](https://caaniagara.ca/community/road-safety/impaired-driving)
          - [Distracted Driving](https://caaniagara.ca/community/distracted-driving)
          - [Senior Drivers](https://caaniagara.ca/community/senior-drivers)
          - [Submit Your Ideas](https://caaniagara.ca/idea)
          - [Ontario Road Safety Resource](http://ontarioroadsafety.ca/en/)
    - Community Involvement 
          - [Road Safety](https://caaniagara.ca/community/road-safety)
          - [Community Donations](https://caaniagara.ca/community/donations)
          - [Contests](https://caaniagara.ca/community/contests)
          - [Slow Down Move Over](https://caaniagara.ca/community/road-safety/slow-down-move-over)

- [Get Roadside Assistance](https://caaroadside.ca/CAA-console/AddSubmitRRA.action?request_locale=en&club=288)
- [Membership](https://caaniagara.ca/membership) 
    - [Member Benefits](https://caaniagara.ca/membership)
    - [Compare Memberships](https://caaniagara.ca/membership/compare)
    - [Gift Membership](https://caaniagara.ca/membership/gift)
    - [Renew Online](https://caaniagara.ca/redirect/redirect_login.jsp)
    - [CAA Mobile App](https://caaniagara.ca/membership/benefits/app)
    - [CAA Magazine](https://caaniagara.ca/membership/benefits/magazine)
    - [Payment Options](https://caaniagara.ca/membership/payment-options)
    - [Sign Up for CAA eNews](https://caaniagara.ca/membership/benefits/enews)
- [CAA Rewards®](https://caaniagara.ca/rewards) 
    - [Places to Save](https://caaniagara.ca/rewards)
    - [What are CAA Dollars®](https://caaniagara.ca/rewards/caa-dollars)
    - [CAA Member Experiences™](https://portal.caarewards.ca/niagara/member-experience/?mem_exp=2)
    - [CAA Rewards® MasterCard®](https://caaniagara.ca/rewards/mastercard)
    - [Offers & Deals](https://caaniagara.ca/rewards/offers)
- [Travel](https://caaniagara.ca/travel) 
    - [Flights](https://caaniagara.tstllc.net/flight)
    - [Hotels](https://caaniagara.tstllc.net/hotel/)
    - [Car Rentals](https://caaniagara.tstllc.net/car/)
    - [Cruises](https://caaniagara.tstllc.net/cruise/)
    - [Vacation Packages](https://caaniagara.tstllc.net/prepacked/)
    - [Journeys](https://caaniagara.ca/journeys)
    - [Attraction Tickets](https://caaniagara.ca/travel/attractions)
    - [Disney Destinations](https://caaniagara.ca/travel/attractions/disney-destinations)
    - [Universal Orlando Resort](https://caaniagara.ca/travel/attractions/universal-orlando)
    - [Destination Weddings](https://caaniagara.ca/travel/destination-weddings)
    - [Travel Information](https://caaniagara.ca/travel/before-you-go) 
          - [Maps, TripTiks & TourBooks](https://caaniagara.ca/travel/maps-triptiks-tourbooks)
          - [Passport Photos](https://caaniagara.ca/travel/before-you-go)
          - [International Driving Permit](https://caaniagara.ca/travel/before-you-go)
          - [Travel Insurance](https://caaniagara.ca/insurance/travel)
    - [Events & Presentations](https://caaniagara.ca/events/travel-presentations)
    - [Find an Agent](https://caaniagara.ca/travel/find-an-agent)
- [Insurance](https://caaniagara.ca/insurance) 
    - [Get a Quote](https://caaniagara.ca/insurance)
    - [Home Insurance](https://caaniagara.ca/insurance/home)
    - [Auto Insurance](https://caaniagara.ca/insurance/auto)
    - [Pet Insurance](https://caaniagara.ca/insurance/pet)
    - [Travel Insurance](https://caaniagara.ca/insurance/travel)
    - [Personal Accident Insurance](https://caaniagara.ca/insurance/personal-accident)
    - [Life Insurance](https://caaniagara.ca/insurance/life)
    - [Health & Dental Insurance](https://caaniagara.ca/insurance/health-and-dental)
    - [File a Claim](https://caaniagara.ca/insurance/claims)
    - [Find an Agent](https://caaniagara.ca/insurance/find-an-agent)
- [Auto](https://caaniagara.ca/auto) 
    - [Roadside Assistance](https://caaniagara.ca/auto/roadside-assistance)
    - [Service Tracker](https://caaniagara.ca/auto/service-tracker)
    - [Mobile Battery Service](https://caaniagara.ca/auto/roadside-assistance/mobile-battery-service)
    - [Bike Assist](https://caaniagara.ca/auto/roadside-assistance/bike-assist)
    - [Motorcycle Rescue](https://caaniagara.ca/auto/roadside-assistance/motorcycle-rescue)
    - [Buying & Selling a Vehicle](https://caaniagara.ca/auto/buying-and-selling)
    - [Maintenance & Repairs](https://caaniagara.ca/auto/maintenance-and-repairs)
- [Community](https://caaniagara.ca/community) 
    - [Worst Roads](https://caaniagara.ca/community/worst-roads)
    - [Distracted Driving](https://caaniagara.ca/community/distracted-driving)
    - [Senior Drivers](https://caaniagara.ca/community/senior-drivers)
    - [Road Safety](https://caaniagara.ca/community/road-safety)
    - [Community Donations](https://caaniagara.ca/community/donations)
    - [Contests](https://caaniagara.ca/community/contests)
    - [Events](https://caaniagara.ca/events)
    - [Slow Down Move Over](https://caaniagara.ca/community/road-safety/slow-down-move-over)
- [Join CAA](https://auth.caaniagara.ca/join/primary)
- [My Account](https://auth.caaniagara.ca/account/requirelogin)
- [Find a Branch](https://caaniagara.ca/contact-us)

- [Join CAA](https://caaniagara.ca/membership/compare)
- [Get Roadside Assistance](https://caamobile.ca/CAA-console/AddSubmitRRA.action?request_locale=en&club=288)

# FAQs: CAA Insurance COVID-19 Relief Efforts

 March 24, 2021 | CAA Insurance

  

![image_15%off](https://blog.caaniagara.ca/hs-fs/hubfs/image_15%25off.png?width=1200&name=image_15%25off.png)

As the impact of the pandemic persists, many Ontarians are feeling its financial effects. CAA Insurance is continuing to provide policyholders with meaningful relief to help manage expenses during these challenging times.

### **What has CAA Insurance done to help policyholders during the pandemic?**

In 2020 and 2021, CAA Insurance led the insurance industry with rate reductions and financial relief, providing over $130M in rate relief during the pandemic.

Over the past year, CAA Insurance has helped policyholders navigate these financially challenging times by providing both a rate reduction on auto and home policies, new and renewing, for the duration of a 12-month policy term, and several relief payments to active auto insurance policyholders. It was the only insurance company to provide a rate reduction on property polices.

We know the pandemic has left many CAA Insurance policyholders facing financial challenges. That’s why our licensed [CAA Insurance Agents](https://caaniagara.ca/insurance/find-an-agent/) and Broker partners continue to help tailor policy coverage to reflect reduced driving habits and lower premiums. [CAA MyPace™](https://caaniagara.ca/insurance/auto/mypace), Canada’s first pay-as-you-go auto insurance payment plan, is also a great option for low mileage drivers in Ontario and the Atlantic provinces to consider.

### **What other auto insurance saving options are available to me?**

A licensed [CAA Insurance Agent](https://caaniagara.ca/insurance/find-an-agent/) or CAA Broker can show you ways to adjust your coverage to reflect your reduced driving and lower your insurance costs. Consider the following:

1. If you are no longer commuting daily, you could consider changing your coverage from commuting to pleasure use.
2. Is there a car that isn’t being used at all that could have coverage reduced? Would you save from bundling your CAA Auto and Home Insurance?
3. Are you a CAA Member? While you don’t have to be one to get CAA Insurance, CAA Members save up to 20% on CAA Auto Insurance and 10% on CAA Property Insurance (in addition to receiving other perks and benefits)1.
4. Would you benefit from changing to [CAA MyPace](https://caaniagara.ca/insurance/auto/mypace), Canada’s first pay-as-you-go auto insurance payment plan? This is an ideal option for low mileage drivers.

Thinking of switching to CAA Home and Auto Insurance? Get a quote for [CAA Home Insurance](https://home-insurance.caaniagara.ca/property/intro) or [CAA Auto Insurance](https://car-insurance.caaniagara.ca/auto/intro) online or [contact a Licensed CAA Insurance Agent](https://caaniagara.ca/insurance/find-an-agent/) for more information.

---

1 To qualify for the discount you must be a current CAA Member in good standing (CAA Membership dues paid in full by membership expiry date). Eligible CAA Members may qualify to receive a Member Loyalty Discount based on membership tenure and Roadside Assistance usage.

 Tags: [CAA Insurance](https://blog.caaniagara.ca/topic/caa-insurance)

[Tweets by CAA Niagara](https://twitter.com/caaniagara)

### Recent Posts

- [Contact Us](https://caaniagara.ca/contact-us)
- [About CAA Niagara](https://caaniagara.ca/about-caa)
- [Annual Report](https://caaniagara.ca/AnnualReport2024)
- [Board of Directors](https://caaniagara.ca/theboard)
- [News & Media](https://caaniagara.ca/news)
- [Careers](https://caaniagara.ca/careers)

- [Terms & Conditions](https://caaniagara.ca/terms-and-conditions)
- [Privacy Policy](https://caaniagara.ca/privacy-policy)
- [Consumer Email Policy](https://caaniagara.ca/consumer-email-policy)
- [AODA Customer Service Policy](https://caaniagara.ca/accessibility-standard)

![tico.ca](https://blog.caaniagara.ca/hubfs/Caaniagara_September2017/pdf/TICO-Logo.png) Ontario  
  Registration  
  #01381980

**Member Service**  
1-800-263-7272

**Roadside Assistance**  
Niagara Region: 1-800-263-3616  
Canada & US: 1-800-222-4357  
or \*222

CAA Niagara serves Members in the Regional Municipality of Niagara. If you live outside the Niagara Region, [visit the CAA National website](https://www.caa.ca/) to find the CAA club that serves you. Accessible formats and communication supports are available upon request.  
® CAA, CAA logo and CAA Dollars trademarks owned by, and use is authorized by, the Canadian Automobile Association.  
© Copyright 2025 CAA Niagara, Canadian Automobile Association. ® All rights reserved.

```json
{
  "@context" : "https://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "CAA Insurance",
    "url" : "https://blog.caaniagara.ca/author/caa-insurance"
  },
  "dateModified" : "2021-10-12T18:58:35.234Z",
  "datePublished" : "2021-03-24T20:51:46.000Z",
  "headline" : "FAQs: CAA Insurance COVID-19 Relief Efforts",
  "image" : [ "https://blog.caaniagara.ca/hubfs/Featured-15%25off.png" ],
  "mainEntityOfPage" : {
    "@id" : "https://blog.caaniagara.ca/faqs-caa-insurance-covid-19-relief-efforts",
    "@type" : "WebPage"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://blog.caaniagara.ca/hubfs/CAA_Niagara_Master_Logo_Horizontal_RGB-1000x250.png"
    },
    "name" : "CAA Niagara"
  }
}
```