---
title: An Update from CAA Niagara
description: CAA Niagara has been closely following precautions set by all levels of government and health officials as the COVID-19 situation continues to evolve.
---

[Blog | CAA Niagara](https://blog.caaniagara.ca)

# [An Update from CAA Niagara](https://blog.caaniagara.ca/a-message-to-caa-members)

 Written by [CAA Niagara](https://blog.caaniagara.ca/author/caa-niagara) | Jan 26, 2022 7:37:09 PM

Last updated: August 5, 2025

**For Membership assistance**, [click here](https://caaniagara.ca/membership/renew) or call 1-800-263-7272.

**For Home & Auto Insurance assistance**, [click here](https://caaniagara.ca/insurance/home-and-auto) or call 1-877-222-1717.

**For CAA Travel booking assistance**, contact your [travel consultant](https://caaniagara.ca/travel/find-an-agent) or call 1-800-263-7272. You can find up-to-date information on travel advisories [here](https://travel.gc.ca/travelling/advisories).

**To submit a Travel Insurance claim**, [click here](https://orion.xodus.ca/) to visit the online portal, contact CAA Assistance at 1-866-672-3651 or [orionclaims@xodus.ca](mailto:orionclaims@xodus.ca). For general questions about CAA Travel Insurance, please call 1-800-263-7272.

### **CAA Niagara Operating Hours**

**Regular hours for Grimsby, and Niagara Falls:**

Monday to Wednesday: 9:00 a.m. – 5:00 p.m.   
Thursday and Friday: 9:00 a.m. – 7:00 p.m.  
Saturday: 9:00 a.m. to 1:00 p.m.  
Sunday: Closed

Regular hours for St. Catharines, and Welland:

Monday to Friday: 9:00 a.m. - 7:00 p.m.  
Saturday (St. Catharines): 10:00 a.m. to 6:00 p.m.   
Saturday (Welland): 9:00 a.m. to 5:00 p.m.  
Sunday: Closed

### **Roadside Assistance continues to operate**

Our roadside assistance team will do everything they can to get your vehicle mobile, however, if a tow is required, we ask Members to find **alternative travel arrangements** to get themselves to their destination. Members will not be permitted inside CAA vehicles at this time. Our drivers will remain on scene with you until alternative transportation has arrived.

### **Journeys by CAA Niagara Tours**

Due to venue capacity restrictions, some upcoming Journeys Multi- and Day tips may have been cancelled or postponed. For a list of tours that have been affected, [visit our tour listings page](https://caaniagara.ca/travel/journeys), email [journeys@caaniagara.ca](mailto:journeys@caaniagara.ca), or call 1-800-263-7272<https://caaniagara.ca/travel/journeys>.

[View full post](https://blog.caaniagara.ca/a-message-to-caa-members)

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