We're moving to the Pen Centre!

February 13, 2023 | Shanna Jarvis



Boosting our presence in the city of St. Catharines, we are moving into the Pen Centre beside the passport office. Our current St. Catharines Branch, which has been located at Lake Street and Welland Avenue since the 1960s, is set to close this March and reopen inside the mall.  

The new location will be in proximity to a growing number of CAA Rewards® partners, too, including The Source, RW&Co., Boston Pizza, Kelseys, Marble Slab Creamery and New York Fries. As part of the relocation plan, Member-facing services at our Thorold location will now be available at the Pen Centre, with Thorold transitioning into an office environment for administrative staff only. 

Bidding Farewell to Lake Street 

CAA Niagara traces its roots back to 1911, when 16 car enthusiasts held the first meeting of the St. Catharines Automobile Association. In the 1960s, the club opened its new headquarters on Lake Street in St. Catharines. As demand for travel services grew in the 1980s, the club opened additional Branches in Niagara Falls, Welland and Grimsby. The Lake Street location acted as CAA Niagara’s headquarters for nearly three decades prior to the Thorold Branch debut in 1990 on Schmon Parkway. After 60 years, we say goodbye to our Lake Street location. 

Mark your Calendar

Important information 

  • Lake Street branch will be closed to the public as of 7 pm on Thursday, March 16, 2023.  
  • Thorold branch will be closed to the public as of 7pm on Friday March 17th, 2023
  • St. Catharines and Thorold Member-facing services will re-open on Monday, March 20, 2023, at our new location at the Pen Centre.  
  • Journeys Group Tours will still run out of our Thorold office location

Grand Opening Events!

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Make sure to check back here and CAA Niagara’s social media pages to catch all the latest updates on our new Branch. 


Tags: CAA Rewards, CAA Insurance, CAA Travel, Community, Membership, Community Boost, Community Retail

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